Trust in Wikipedia: How Users Trust Information from an Unknown Source

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Trust in Wikipedia: How Users Trust Information from an Unknown Source
Authors
Teun Lucassen
Jan Maarten C. Schraagen
Publication date
2010
ISBN
978-160558940-4
DOI
10.1145/1772938.1772944
Links

Trust in Wikipedia: How Users Trust Information from an Unknown Source - scientific work about Wikipedia quality published in 2010, written by Teun Lucassen and Jan Maarten C. Schraagen.

Overview

The use of Wikipedia as an information source is becoming increasingly popular. Several studies have shown that its information quality is high. Normally, when considering information trust, the source of information is an important factor. However, because of the open-source nature of Wikipedia articles, their sources remain mostly unknown. This means that other features need to be used to assess the trustworthiness of the articles. Authors describe article features - such as images and references - which lay Wikipedia readers use to estimate trustworthiness. The quality and the topics of the articles are manipulated in an experiment to reproduce the varying quality on Wikipedia and the familiarity of the readers with the topics. Authors show that the three most important features are textual features, references and images.

Embed

Wikipedia Quality

Lucassen, Teun; Schraagen, Jan Maarten C.. (2010). "[[Trust in Wikipedia: How Users Trust Information from an Unknown Source]]". Proceedings of the ACM Conference on Electronic Commerce 2010, pp. 231-240. ISBN: 978-160558940-4. DOI: 10.1145/1772938.1772944.

English Wikipedia

{{cite journal |last1=Lucassen |first1=Teun |last2=Schraagen |first2=Jan Maarten C. |title=Trust in Wikipedia: How Users Trust Information from an Unknown Source |date=2010 |isbn=978-160558940-4 |doi=10.1145/1772938.1772944 |url=https://wikipediaquality.com/wiki/Trust_in_Wikipedia:_How_Users_Trust_Information_from_an_Unknown_Source |journal=Proceedings of the ACM Conference on Electronic Commerce 2010, pp. 231-240}}

HTML

Lucassen, Teun; Schraagen, Jan Maarten C.. (2010). &quot;<a href="https://wikipediaquality.com/wiki/Trust_in_Wikipedia:_How_Users_Trust_Information_from_an_Unknown_Source">Trust in Wikipedia: How Users Trust Information from an Unknown Source</a>&quot;. Proceedings of the ACM Conference on Electronic Commerce 2010, pp. 231-240. ISBN: 978-160558940-4. DOI: 10.1145/1772938.1772944.