A Comparative Assessment of Answer Quality on Four Question Answering Sites
Authors | Pnina Fichman |
|---|---|
Publication date | 2011 |
ISSN | 01655515 |
DOI | 10.1177/0165551511415584 |
Links |
A Comparative Assessment of Answer Quality on Four Question Answering Sites - scientific work about Wikipedia quality published in 2011, written by Pnina Fichman.
Overview
Question answering (Q&A) sites, where communities of volunteers answer questions, may provide faster, cheaper, and better services than traditional institutions. However, like other Web 2.0 platforms, user-created content raises concerns about information quality. At the same time, Q&A sites may provide answers of different quality because they have differen communities and technological platforms. This paper compares answer quality on four Q&A sites: Askville, WikiAnswers, Wikipedia Reference Desk, and Yahoo! Answers. Findings indicate that: (1) similar collaborative processes on these sites result in a wide range of outcomes, and significant differences in answer accuracy, completeness, and verifiability were evident; (2) answer multiplication does not always result in better information; it yields more complete and verifiable answers but does not result in higher accuracy levels; and (3) a Q&A site's popularity does not correlate with its answer quality, on all three measures.
Embed
Wikipedia Quality
Fichman, Pnina. (2011). "[[A Comparative Assessment of Answer Quality on Four Question Answering Sites]]". Journal of Information Science Volume 37, Issue 5, October 2011, pp. 476-486. ISSN: 01655515. DOI: 10.1177/0165551511415584.
English Wikipedia
{{cite journal |last1=Fichman |first1=Pnina |title=A Comparative Assessment of Answer Quality on Four Question Answering Sites |date=2011 |issn=01655515 |doi=10.1177/0165551511415584 |url=https://wikipediaquality.com/wiki/A_Comparative_Assessment_of_Answer_Quality_on_Four_Question_Answering_Sites |journal=Journal of Information Science Volume 37, Issue 5, October 2011, pp. 476-486}}
HTML
Fichman, Pnina. (2011). "<a href="https://wikipediaquality.com/wiki/A_Comparative_Assessment_of_Answer_Quality_on_Four_Question_Answering_Sites">A Comparative Assessment of Answer Quality on Four Question Answering Sites</a>". Journal of Information Science Volume 37, Issue 5, October 2011, pp. 476-486. ISSN: 01655515. DOI: 10.1177/0165551511415584.
