What I Know Is...: Establishing Credibility on Wikipedia Talk Pages

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What I Know Is...: Establishing Credibility on Wikipedia Talk Pages - scientific work related to Wikipedia quality published in 2010, written by Meghan Oxley, Jonathan T. Morgan, Mark Zachry and Brian Hutchinson.

Overview

This poster presents a new theoretical framework and research method for studying the relationship between specific types of authority claims and the attempts of contributors to establish credibility in online, collaborative environments. Authors describe a content analysis method for coding authority claims based on linguistic and rhetorical cues in naturally occurring, text-based discourse. Authors present results from a preliminary analysis of a sample of Wikipedia talk page discussions focused on recent news events. This method provides a novel framework for capturing and understanding these persuasion-oriented behaviors, and shows potential as a tool for online communication research, including automated text analysis using trained natural language processing systems.

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