The Role of Wikipedia on Corporate E-Reputation: Evidence from French Companies
Authors | Insaf Khelladi Amélie Boutinot |
|---|---|
Publication date | 2017 |
DOI | 10.1080/00208825.2017.1241087 |
Links | Original |
The Role of Wikipedia on Corporate E-Reputation: Evidence from French Companies - scientific work related to Wikipedia quality published in 2017, written by Insaf Khelladi and Amélie Boutinot.
Overview
This study complements previous research on e-reputation by exploring how social media influence corporate e-reputation by extending the circle of stakeholders who can influence, even indirectly, a company’s e-reputation. Authors also suggest a new way of measuring corporate e-reputation and its determinants. Authors quantitatively analyze the effect of Wikipedia and its key features on the corporate e-reputation of companies that are listed on the French stock market SBF 120®. Authors results show that Wikipedia has an impact on corporate e-reputation across several dimensions, including the articles’ quality and reputation, the latter resulting from a combination of the authors’ rigor and diversity, and the immediacy of information provision.
