Difference between revisions of "The Heart Work of Wikipedia: Gendered, Emotional Labor in the World's Largest Online Encyclopedia"

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'''The Heart Work of Wikipedia: Gendered, Emotional Labor in the World's Largest Online Encyclopedia''' - scientific work related to Wikipedia quality published in 2015, written by Amanda Menking and Ingrid Erickson.
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'''The Heart Work of Wikipedia: Gendered, Emotional Labor in the World's Largest Online Encyclopedia''' - scientific work related to [[Wikipedia quality]] published in 2015, written by [[Amanda Menking]] and [[Ingrid Erickson]].
  
 
== Overview ==
 
== Overview ==
This note explores the issue of women's participation in Wikipedia through the lens of emotional labor. Using a grounded theory approach, authors detail the kinds of tasks women Wikipedians choose to do and explore why they choose the work they do. Authors also explore the emotional costs of their labor and their strategies for coping. Authors analysis of 20 interviews leads us to posit that the gendered and emotional labor required of many women to participate in Wikipedia's production renders it, problematically, a space of conflicting public and private spheres, motivated by antithetical open and closed values. In addition to other contributions, authors believe this insight sheds light on some of the complex dynamics behind Wikipedia's observed gender gap.
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This note explores the issue of women's participation in [[Wikipedia]] through the lens of emotional labor. Using a grounded theory approach, authors detail the kinds of tasks women [[Wikipedians]] choose to do and explore why they choose the work they do. Authors also explore the emotional costs of their labor and their strategies for coping. Authors analysis of 20 interviews leads us to posit that the gendered and emotional labor required of many women to participate in Wikipedia's production renders it, problematically, a space of conflicting public and private spheres, motivated by antithetical open and closed values. In addition to other contributions, authors believe this insight sheds light on some of the complex dynamics behind Wikipedia's observed gender gap.

Revision as of 08:33, 2 May 2020

The Heart Work of Wikipedia: Gendered, Emotional Labor in the World's Largest Online Encyclopedia - scientific work related to Wikipedia quality published in 2015, written by Amanda Menking and Ingrid Erickson.

Overview

This note explores the issue of women's participation in Wikipedia through the lens of emotional labor. Using a grounded theory approach, authors detail the kinds of tasks women Wikipedians choose to do and explore why they choose the work they do. Authors also explore the emotional costs of their labor and their strategies for coping. Authors analysis of 20 interviews leads us to posit that the gendered and emotional labor required of many women to participate in Wikipedia's production renders it, problematically, a space of conflicting public and private spheres, motivated by antithetical open and closed values. In addition to other contributions, authors believe this insight sheds light on some of the complex dynamics behind Wikipedia's observed gender gap.