Researching Trust in Wikipedia

Researching Trust in Wikipedia - scientific work related to Wikipedia quality published in 2011, written by T. Lucassen and Johannes Martinus Cornelis Schraagen.

Overview

As the use of collaborative online encyclopedias such as Wikipedia grows, so does the need for research on how users evaluate its credibility. In this paper authors compare three experimental approaches to study trust in Wikipedia, namely think aloud, eye-tracking, and online questionnaires. The advantages and disadvantages of each method are discussed. Authors conclude that it is best to use multiple methods when researching information trust, as each single one of the discussed methods alone does not give all possible information.