Networked Expertise in the Era of Many-To-Many Communication: on Wikipedia and Invention

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Networked Expertise in the Era of Many-To-Many Communication: on Wikipedia and Invention - scientific work related to Wikipedia quality published in 2011, written by Damien Smith Pfister.

Overview

This essay extends the observations made in E. Johanna Hartelius’ The rhetoric of expertise about the nature of expertise in digital contexts. Author argue that digital media introduce a scale of communication—many-to-many—that reshapes how the invention of knowledge occurs. By examining how knowledge production on Wikipedia occurs, Author illustrate how many-to-many communication introduces a new model of “participatory expertise.” This model of participatory expertise challenges traditional information routines by elevating procedural expertise over subject matter expertise and opening up knowledge production to the many. Additionally, by hosting multiperspectival conversations on Wikipedia, the participatory model of expertise introduces epistemic turbulence into traditionally tranquil encyclopedia culture.

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