Information Quality in Wikipedia: The Effects of Group Composition and Task Conflict

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Information Quality in Wikipedia: The Effects of Group Composition and Task Conflict
Authors
Ofer Arazy
Oded O.V. Nov
Raymond A. Patterson
M. Lisa Yeo
Publication date
2011
ISSN
07421222
DOI
10.2753/MIS0742-1222270403
Links

Information Quality in Wikipedia: The Effects of Group Composition and Task Conflict - scientific work about Wikipedia quality published in 2011, written by Ofer Arazy, Oded O.V. Nov, Raymond A. Patterson and M. Lisa Yeo.

Overview

The success of Wikipedia demonstrates that self-organizing production communities can produce high-quality information-based products. Research on Wikipedia has proceeded largely atheoretically, focusing on (1) the diversity in members' knowledge bases as a determinant of Wikipedia's content quality, (2) the task-related conflicts that occur during the collaborative authoring process, and (3) the different roles members play in Wikipedia. Authors develop a theoretical model that explains how these three factors interact to determine the quality of Wikipedia articles. The results from the empirical study of 96 Wikipedia articles suggest that (1) diversity should be encouraged, as the creative abrasion that is generated when cognitively diverse members engage in task-related conflict leads to higher-quality articles, (2) task conflict should be managed, as conflict-notwithstanding its contribution to creative abrasion-can negatively affect group output, and (3) groups should maintain a balance of both administrative- and content-oriented members, as both contribute to the collaborative process. © 2011 M.E. Sharpe, Inc.

Embed

Wikipedia Quality

Arazy, Ofer; Nov, Oded O.V.; Patterson, Raymond A.; Yeo, M. Lisa. (2011). "[[Information Quality in Wikipedia: The Effects of Group Composition and Task Conflict]]". Journal of Management Information Systems Volume 27, Issue 4, 1 April 2011, pp. 71-98. ISSN: 07421222. DOI: 10.2753/MIS0742-1222270403.

English Wikipedia

{{cite journal |last1=Arazy |first1=Ofer |last2=Nov |first2=Oded O.V. |last3=Patterson |first3=Raymond A. |last4=Yeo |first4=M. Lisa |title=Information Quality in Wikipedia: The Effects of Group Composition and Task Conflict |date=2011 |issn=07421222 |doi=10.2753/MIS0742-1222270403 |url=https://wikipediaquality.com/wiki/Information_Quality_in_Wikipedia:_The_Effects_of_Group_Composition_and_Task_Conflict |journal=Journal of Management Information Systems Volume 27, Issue 4, 1 April 2011, pp. 71-98}}

HTML

Arazy, Ofer; Nov, Oded O.V.; Patterson, Raymond A.; Yeo, M. Lisa. (2011). &quot;<a href="https://wikipediaquality.com/wiki/Information_Quality_in_Wikipedia:_The_Effects_of_Group_Composition_and_Task_Conflict">Information Quality in Wikipedia: The Effects of Group Composition and Task Conflict</a>&quot;. Journal of Management Information Systems Volume 27, Issue 4, 1 April 2011, pp. 71-98. ISSN: 07421222. DOI: 10.2753/MIS0742-1222270403.