Effectiveness of Shared Leadership in Wikipedia

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Effectiveness of Shared Leadership in Wikipedia - scientific work related to Wikipedia quality published in 2013, written by Haiyi Zhu, Robert E. Kraut and Aniket Kittur.

Overview

Objective:The objective of the paper is to understand leadership in an online community, specifically, Wikipedia.Background:Wikipedia successfully aggregates millions of volunteers’ efforts to create the largest encyclopedia in human history. Without formal employment contracts and monetary incentives, one significant question for Wikipedia is how it organizes individual members with differing goals, experience, and commitment to achieve a collective outcome. Rather than focusing on the role of the small set of people occupying a core leadership position, authors propose a shared leadership model to explain the leadership in Wikipedia. Members mutually influence one another by exercising leadership behaviors, including rewarding, regulating, directing, and socializing one another.Method:Authors conducted a two-phase study to investigate how distinct types of leadership behaviors (transactional, aversive, directive, and person-focused), the legitimacy of the people who deliver the leadership, and the experience of t...

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